Privacy Policy

Last updated: 28 May 2026

PACK PACK respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, make a booking or pay for one of our services.

1. Who we are

PACK PACK is a tour service based in the Faroe Islands.

Legal company name: FIXER sp/f

Trading name: PACK PACK

Website: www.packpack.fo

Email: info@packpack.fo

Phone: +298 591011

Address: [insert company address]

Company registration number: [insert V tal]

2. What personal data we collect

We may collect the following information:

Name

Email address

Phone number

Booking details

Pickup and dropoff information

Payment status

Messages you send to us

Technical information such as IP address, browser type and website usage data

We do not store your full card details on our website.

3. Payments

Online payments are processed through QuickPay and its payment partners.

When you make a payment, payment related information may be processed by QuickPay, including amount, currency, order ID, transaction ID, IP address, browser type and language. Card details are handled securely by the payment provider.

4. Why we use your data

We use your personal data to:

Process and manage your booking

Communicate with you before and after your tour

Handle payments and refunds

Improve our website and services

Comply with accounting and legal obligations

Prevent fraud and misuse of our services

5. Cookies and analytics

We may use cookies and analytics tools, including Google Analytics and Google Ads, to understand how visitors use our website and to measure the performance of our advertising.

Where required, we will ask for your consent before using non essential cookies.

6. Who we share data with

We only share personal data when necessary.

This may include:

Payment providers such as QuickPay

Website and booking system providers

Email and communication tools

Accounting or legal advisers

Authorities where required by law

We do not sell your personal data.

7. How long we keep your data

We keep personal data only for as long as necessary for bookings, customer service, accounting, legal obligations and business records.

8. Your rights

You may contact us if you want to access, correct or delete your personal data, or if you have questions about how we process your information.

Contact: info@packpack.fo

9. Security

We take reasonable steps to protect your personal data and use trusted service providers for payments, booking and website operation.

10. Updates

We may update this Privacy Policy from time to time. The latest version will always be published on this page.